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I wanted to pass along to you what a tremendous help both Lee Garrison and Angela Pyle were last week at Medical Towers I. As you know, our elevators have been quite a challenge the past couple of moths and last week was no different.
Both Lee and Angela were right on top of the elevator situation and communicated excellent with both Dr. Dinehart and myself, keeping us informed every step of the emergency repairs that were occurring and what our elevator situation would be for the next day. Needed repairs were reported to Board members and approved and work began within a few hours, which was imperative for patient care to continue in the building.
I truly appreciate the team work that occurred last week and thought I should pass that on to you.
Carey Thompson
Real Estate Manager Baptist Health
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Consistency and stability are sometimes difficult to find these days when leasing commercial real estate. Since signing our first lease at Breckenridge Village over 16 years ago Flake & Kelley has always managed the center, furthermore, we have only had two property managers in all that time. Lease renewals are fair and painless, there have been no complicated and expensive year end cost reconciliations and maintenance issues are dealt with promptly and professionally. Perhaps most importantly, Flake & Kelley and the owners of the center truly seem to understand the importance of fostering a harmonious, symbiotic relationship with their tenants.
Despite attractive offers to move our business to trendier areas that have developed downtown and further west we elected to stay in Breckenridge Village and it has proven to be a decision that has served us well. With a great combination of easy access from all areas of the city and beyond, broad name recognition, the owner's commitment to continual upgrades of the property, competitive lease rates and a great tenant mix I believe that now, more than ever, Breckenridge Village is perfectly positioned to reap the rewards of the city's continued westward growth. We look forward to another 16 years of counting our Breckenridge Village location among our most important business assets.
It's hard to believe we're in our third month at the Lafayette Square, and I want you to know that we love being here. We feel like we've been reborn professionally with the comfortable quarters, the downtown location, and walking into the elegant lobby every morning. It is a well-kept secret that we want to help you share with others so they will join us. I will be glad to sing your praises in any forum you need.
I would recommend Flake and Kelley for you commercial real estate needs. Hank Kelley and his associate Brooke Miller gave our small commercial property the same attention as a multimillion dollar structure. The Flake and Kelley team worked hard to find the right buyer for our property and gave us wise council for pricing and negotiation. They were able to convert our property to sale in this tough economic market. Brooke and Hank paid attention to every detail and answered our concerns throughout the process. Flake and Kelley showed our small partnership an exceptional commitment to customer service. Hank and Brooke were there for us through listing, negotiation, offer and acceptance, closing, and details after the sale. I will choose them again for my commercial real estate needs.
MJ Orellano
Member SGCMJG LLC
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Being a small business owner is truly about partnerships -- partnerships with our associates, our clients and our commercial leasing company. Flake & Kelley have been an outstanding leasing partner with my business for over thirty years.
Sadly, as discussed, Metropolitan Life Insurance Company will be terminating our lease arrangement with Landers. Please know we have enjoyed being so much in the Landers Corporate Plaza and working with you. Landers is truly fortunate having you take care of their properties. You have always listened, given solutions and taken care of any need promptly. Thank you for making a difference in people's lives and their businesses.
We wish you many years of continued success.
Connie Binz, Financial Services Executive - Registered Representative Metropolitan Life Insurance Company
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My name is Joe Stevens. I am the Chief Operations Officer for ELJ Video Communications Inc. and am writing this communication in that capacity. ELJ Video Communications is located in the Corporate One building, suite 245.
We are a new out-of-the-box business, and face the challenges all new organizations face, not the least of which was identifying a suitable location for our company. With that location comes the property management aspect which is so critical to ongoing operations, in particular for a new business.
Our representative from Flake and Kelley in that regard is Ms. Angela Pyle. On behalf of ELJ Video Communications, we wish to make our gratitude known for the efforts of Ms. Pyle and her crew. In short, her support for us has been nothing less than stellar, and we are deeply appreciative. Ms. Pyle has addressed each and every one of our concerns beyond expectation, and embraced tasking in a manner which speaks quite well of the organization she represents.
Yesterday, our company hosted its Ribbon Cutting ceremony and Open House sponsored by the Little Rock Chamber of Commerce. We estimate upwards of fifty local area business representatives including a local television news crew were in attendance throughout the afternoon, both in front of the Corporate One building and in our offices. The building and its spaces could not have been better prepared for this event. People noticed and comments were made. Angela's efforts translate to a very positive presence in the community for both ELJ Video Communications and Flake and Kelley. We wanted you to know.
Ms. Pyle has earned our gratitude, our respect and our friendship, as has those she is involved with to make all this happen, right down to a particular maintenance man who rides a very sharp motorcycle!
Joe T. Stevens, CTS
Chief Operations Officer
ELJ Video Communications Inc.
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First off, you are amazing! That was lighting speed turnaround. Thanks for the extra effort and your quick communication to help me accomplish my task at hand.
Israel
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I have been a tenant in the Metropolitan Bank Building for three years. The office environment is great and my experience working with Maggie, Roxanne and the rest of Flake and Kelley team has been wonderful. Almost without exception, they have been responsive and accommodating. I would gladly recommend this building to anyone looking for office space in downtown Little Rock.
Jerry Nichols
Vice President
Ericsson
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I just want you to know how very appreciative I am for you giving me the opportunity to invest in some of your real estate deals. I know you are an expert in your field and have a very successful track record and that is why I am comfortable investing with you. I may not always be able to participate in a real estate deal because I am pretty heavy into real estate now but I know that if you are bringing me a new deal where you are putting money in, it is worth investing in.
Thanks again for the opportunities you have provided me over the years to get good returns on my money.
Gene
I Care of AR
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We will be assisting them as necessary or as they require us to so you might occasionally get an email or call from us, but it would only be as they asked. We have appreciated all you have done for us and appreciate the hard and dedicated work. We know times are tough but you have been the best group we have worked with around the country so far. Good luck in the future and hopefully we will be able to work on something else in the future together.
Ben F. Easterlin, V
Principal
Dominion Capital Management, LLC
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It's hard to believe we're in our third month at the Lafayette, and I want you to know that we love being here. We feel like we've been reborn professionally with the comfortable quarters, the downtown location, and walking into the elegant lobby every morning. It is a well-kept secret that we want to help you share with others so they will join us!
Walter Nunn
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